Suburban Inns

Breakfast Bar Manager

Hampton Inn of Holland - Holland, MI - Full Time


Breakfast Bar Manager


Holland, MI

Employment Type

Full Time


5 AM - 12 PM


Employment with Suburban Inns is more than just a job…..

Benefits Include:

Insurance for full time Team Members

Vacation for all Team Members

Paid holidays

Hotel discounts

Flexible hours (dependent on position)

Employee incentive programs

Compensation (based on experience):

Minimum: $11.00/hour

Position Summary The Breakfast Bar Manager is responsible for the overall operation of the Hot on the House breakfast while following local health department, Suburban Inns’,  and Hilton standards, as well as going above and beyond to ensure that guests are 100% satisfied.

Essential Functions 
Report to work in uniform presented professionally, neat, and clean
Greet all guests in a friendly, positive manner.  Ask questions of guests and make personal connections to make them feel they are welcome and valued
Anticipate and meet the needs and expectations of our guests, then go one step further
Interview, hire, train, and evaluate Breakfast Bar Attendants
Hold Team Members accountable to the standards of employment and job performance set by the Core Values of Suburban Inns and Hampton Inn. Discipline Team Members as needed, according to Suburban Inns’ policies
Schedule staff as needed based on hotel occupancies, while staying within the company budget.  Monitor Team Member hours and ensure they are using company time wisely, and for company purposes only
Ensure the breakfast bar shifts are always covered, including weekends, holidays, call-ins, vacations, etc. making it fair for all Team Members and ensuring all job duties are covered (ordering, etc.)
Address Team Member issues and concerns in a timely, efficient, and professional manner. Communicate any and all concerns to the General Manager
Ensure that all standards set by the local health department, Suburban Inns, and Hilton are being followed at all times
Accurately forecast occupancies and place orders accordingly (i.e. food items, equipment, etc.), while staying within the company budget
Cover, date, and neatly store all leftover products that are reusable
Accountable for maintaining an inventory that correlates with the occupancy of the hotel.  If levels are below par, get them back to where they should be before running out of the product
Put away deliveries as soon as they arrive using the first in, first out method.   Verify that every item on the invoice is accounted for and stored properly with label and date
Communicate with outside vendors to ensure products are ordered correctly, with the best possible pricing
Ensure that all items on the breakfast bar are kept at adequate quantities to accommodate the volume of guests in house
Inspect shift ending clean up on a daily basis
Resolve all issues arising with the breakfast bar equipment by contacting suppliers and using troubleshooting techniques
Maintain a positive attitude throughout the shift, and keep Team Member morale high
The operation of the Hot on the House Breakfast and the satisfaction and rating of the same by our guests is 100% the responsibility of the Breakfast Bar Manager
Review guest surveys weekly and post with corrections, encouragement, and praise given to all staff to help improve scores
Exhibit regular and recurrent attendance records
See breakfast bar attendant job description
Other duties as requested by management
Position Requirements
Minimum Knowledge Requires ability to interpret / extract information and / or perform arithmetic functions.  May require typing, basic computer knowledge, record keeping, or word processing.  Good communication skills

Formal Education and Job-Related Experience Six months breakfast bar experience preferred

License, Registration, and/or Certification Required ServSafe or Certified Food Manager from the Ottawa County Health Department

External and Internal Personal Contact

Communications Daily Verbal

 Monthly Participation in meetings
Teamwork and Collaboration This job is part of a formal work team within the department

Working Conditions and Physical Effort

Stress Load Regular exposure to stresses

Workload Fluctuation The workload required to perform this job requires ability to adapt to change

Manual Skills Some portions (10- 50%) of daily assignments involve application of manual skills requiring motor coordination in combination with finger dexterity, e.g., typing, handwriting, or machine operations

Physical Effort Significant portions (more than 50%) of daily assignments involve prolonged standing, transporting material or equipment, or lifting, moving, or carrying heavy (over 30 pounds) materials for intermittent periods throughout the day

Physical Environment Significant portions (more than 50%) of daily assignments involve exposure to dirt, odors, noise, or temperature / weather extremes.  Working surfaces may be un-level, slippery, or unstable

Work Schedule Work regularly requires holiday and weekend assignments.  Schedule varies according to business demands and needs

Occupational Risks Significant portions (more than 50%) of daily assignments involve occupational risk, such as cuts, burns, exposure to toxic chemicals, injuries from falls, or back injury sustained with assisting in moving, lifting, or positioning equipment or materials

Ergonomics Risks Significant portions (more than 50%) of daily assignments involve ergonomic risk, such as regular repetitive tasks, forceful or prolonged exertions of the hands, vibration, cold temperatures, heavy lifting, pulling, pushing, or carrying of heavy objects, poor body mechanics, restrictive workstations, or awkward postures

Safety Responsible for adhering to all safety policies and procedures of Suburban Inns

Required Travel Position does not require travel to other Suburban Inns properties or client locations.  Work is completed on the property

Uniform and Appearance Guidelines
 Uniform and name tag provided.  Close-toed, non-slip shoes are the responsibility of the Team Member.
Appearance Visible earrings are allowed in the ears only, or must be covered throughout the course of the shift.  Hair must be of a natural color, and kept well-groomed.  This policy will be administered by the position’s supervisor, without regard to race, religion, age, sex, national origin, disability, height, weight, genetics, familial status, veteran status, and other protected characteristics.  The Director of Operations has the authority to veto any decision made by the position’s supervisor


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