Benefits Include:
Position Summary
Responsible for assisting management with the overall Front of the House (FOH) in a manner most pleasing to guests, while following Suburban Inns’ Core Values, Suburban Inns/Big E’s standards, and local health department standards.
Essential Functions
Greet all guests in a friendly, positive manner. Ask questions of guests and make personal connections to make them feel they are welcome and valued
Meet labor goals as projected by management
Take reservations and check table reservation schedules
Conduct table touches to 100% of tables serviced
Carefully supervise FOH staff to help assure proper service
Lead, Manage, and Hold Team Members accountable to the standards of employment and job performance set by the core values of Suburban Inns. Discipline Team Members as needed, according to Suburban Inns’ policies
Assure that all side-work is accomplished and that all cleaning of equipment and storage areas is completed according to schedule
Assure the correct appearance, cleanliness, and safety of dining room areas, equipment, and fixtures. Check the maintenance of all equipment in the dining room and report deficiencies and maintenance concerns
Assist in service of guests as needed
Assure that the dining room areas are secure at the end of the business day
Attend scheduled staff meetings
Follow all Suburban Inns standards
Exhibit regular and recurrent attendance records
Other duties as requested by management
Position Requirements
Uniform and Appearance Guidelines