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Server Assistant - Big E's Sports Grill Grand Rapids East Beltline

Join the Suburban Inns Family Today!

Benefits Include:

Earned Time Off for ALL Team Members
Insurance (health, vision, dental, life) for full time Team Members
Paid FMLA for those who qualify
Paid holidays
Hotel discounts
Flexible hours (dependent on position)
Employee incentive programs


Position Summary

Responsible for running food and beverages to guests and bussing tables in an organized and timely fashion while following Suburban Inns’ Core Values, local health department, as well as going above and beyond to ensure that guests are 100% satisfied.


Essential Functions:

  • Report to work in uniform, presented neat and clean
  • Greet all guests in a friendly, positive manner. 
  • Anticipate and meet the needs and expectations of our guests, then go one step further
  • Run food and beverage drinks
  • Pre-bus, clear tables, and wipe them down
  • Wipe down menus
  • Check to make sure restrooms are presentable, stock/clean as needed Wipe down booster seats and high chairs
  • Clean front doors and restaurant windows
  • Empties trash and spot sweeps floors as needed
  • Wipe down all games
  • Able to perform opening and closing duties
  • Must be friendly and able to smile a lot!
  • Demonstrates ability to clearly communicate with team members
  • Available to work days, nights, and weekends
  • Exhibit regular and recurrent attendance records
  • Other duties as requested by management


Position Requirements

Minimum Knowledge: Requires ability to interpret / extract information and / or perform arithmetic functions. Good communication  skills

Formal Education and Job-Related Experience: None

License, Registration, and/or Certification Required: None


External and Internal Personal Contact:


Daily - Verbal & Written

Weekly - Participation in meetings

Teamwork and Collaboration:

This job is part of a formal work team which includes all departments within the restaurant


Working Conditions and Physical Effort:

Stress Load: Regular exposure to stresses

Workload Fluctuation: The workload required to perform this job requires ability to adapt to change

Manual Skills: Some portions (10- 50%) of daily assignments involve application of manual skills requiring motor coordination in combination with finger dexterity, e.g., typing, handwriting, or machine operations

Physical Effort: Significant portions (more than 50%) of daily assignments involve prolonged standing, transporting material or equipment, or lifting, moving, or carrying heavy (over 30 pounds) materials for intermittent periods throughout the day

Physical Environment: Significant portions (more than 50%) of daily assignments involve exposure to dirt, odors, noise, or temperature / weather extremes.  Working surfaces may be un-level, slippery, or unstable

Work Schedule: Work regularly requires or varies between day, evening, night, holiday, or weekend assignments. Schedule varies according to business demands and needs

Occupational Risks: Significant portions (more than 50%) of daily assignments involve occupational risk, such as cuts, burns, exposure to toxic chemicals, injuries from falls, or back injury sustained with assisting in moving, lifting, or positioning equipment or materials

Ergonomics Risks: Some portions (10 – 50%) of daily assignments involve ergonomic risk, such as regular repetitive tasks, forceful or prolonged exertions of the hands, vibration, cold temperatures, heavy lifting, pulling, pushing, or carrying of heavy objects, poor body mechanics, restrictive workstations, or awkward postures

Safety: Responsible for adhering to all safety policies and procedures of Suburban Inns

Required Travel: Position does not involve travel to other Suburban Inns properties


Uniform and Appearance Guidelines:

Uniform: Uniform shirt and name tag provided. Suburban Inns approved black slacks or Dockers (no yoga-style) and black, close- toed, non-slip shoes are the responsibility of the Team Member.

Appearance: Visible earrings are allowed in the ears only, or must be covered throughout the course of the shift. Hair must be of a natural color, and kept well-groomed. This policy will be administered by the position’s supervisor, without regard to  race, religion, age, sex, national origin, disability, height, weight, genetics, familial status, veteran status, and other protected characteristics. The Director of Operations has the authority to veto any decision made by the position’s supervisor

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