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Banquet Bartender - Embassy Suites Grand Rapids Downtown

Position Summary:

Responsible for preparing and serving beverages to guests in a friendly, courteous, and professional manner while following local health department standards, Suburban Inns’ Core Values, and Hilton/Embassy Suites standards, as well as going above and beyond to ensure that guests are 100% satisfied.


Essential Functions

  • Report to work in professionally appropriate attire, presented neat and clean
  • Greet all guests in a friendly, positive manner.  Ask questions of guests and make personal connections to make them feel they are welcome and valued
  • Anticipate and meet the needs and expectations of our guests, then go one step further
  • Maintain knowledge of event menu items and their contents
  • Perform complete bar setup, including ice, garnish, glassware, etc.
  • Ensure all guests have proper ID, are over 21 years of age, and that drinks are not served to intoxicated patrons
  • Know all drink recipes, wines by the glass, menu and prices to effectively promote to guests
  • Perform duties in accordance with established policies for drink size, recipes, and proper glassware
  • Mix all orders for alcoholic beverages using appropriate glassware/stemware
  • Maintain an individually issued bank of a pre-determined amount. Responsible for all overage or shortage of cash
  • Complete assigned side work
  • Practice “clean as you go” techniques of service for the bar area
  • Follow all Suburban Inns processes and Embassy Suites standards
  • Exhibit regular and recurrent attendance records                                                                                                                                                            
  • Other duties as requested by management


Position Requirements:

Minimum Knowledge:  Requires ability to interpret / extract information and / or perform arithmetic functions. Good communication skills

Formal Education and Job-Related Experience:  None

License, Registration, and/or Certification Required:  TIPS Certification (may be completed upon hire)


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