Breakfast Attendant - Holiday Inn Express

Holland, MI
Part Time to Full Time
Holiday Inn Express Holland
Entry Level

The Holiday Inn Express Holland is a fast-paced, high-energy workplace, with endless opportunities for advancement.  Come join the best team in the Hospitality Industry!

Breakfast Bar Attendant:

First shift. Full-time/Part-time

Starting wage is $12-$14 - Based on experience

Benefits Include:

  • Hotel and restaurant discounts
  • Earned Paid Time Off for ALL Team Members
  • Insurance (health, vision, dental, life) for full time Team Members
  • Flexible schedules (dependent on position)
  • Holiday Pay
  • 8 hours of paid volunteer time per year (must be accredited)
  • Advancement opportunities
  • 100% paid maternity/paternity or adoption leave for those who qualify for FMLA
  • Employee Assistance Program (EAP) through Pine Rest (3 free counseling visits, online library, and access to legal, financial and elder care consultations)

Position Summary    The Breakfast Bar Attendant is responsible for the preparation and service of the Express Start breakfast according to local health department, Suburban Inns’,  and IHG standards (Standards are available on line at IHGmerlin.com ), as well as going above and beyond to ensure that guests are 100% satisfied.

Essential Functions  

  • Report to work in uniform presented professionally, neat, and clean
  • Greet all guests in a friendly, positive manner.  Ask questions of guests and make personal connections to make them feel they are welcome and valued
  • Anticipate and meet the needs and expectations of our guests, then go one step further
  • Maintain the breakfast bar in an attractive, organized, and clean presentation while following brand standards and health codes
  • Prepare all hot items according to directions and health department standards
  • Ensure that all items on the breakfast bar are kept at adequate quantities to accommodate the volume of guests in house using the first in, first out method for restocking
  • Ensure that all food items on the breakfast bar food items are taken down within 30 minutes of breakfast closing time
  • Clear, clean, and sanitize tables and chairs as they are vacated
  • Wash and sanitize serving equipment, and return it to storage at breakfast closing
  • Remove trash, vacuum/sweep/mop entire breakfast area, clean public restrooms, wash windows, etc.
  • Prep food for the next day according to hotel occupancies
  • Put away deliveries as soon as they arrive using the first in, first out method. Verify that every item on the invoice is accounted for and stored properly with label and date
  • Exhibit regular and recurrent attendance records
  • Other duties as requested by management 

Position Requirements

Minimum Knowledge: Requires ability to interpret / extract information and / or perform arithmetic functions.  May require typing, basic computer knowledge, record keeping, or word processing.  Good communication skills

Formal Education and Job-Related Experience  

License, Registration, and/or Certification Required

External and Internal Personal Contact

Communications             Daily- Verbal & Written / Monthly- Participation in meetings
        
Teamwork and Collaboration: This job is part of a formal work team within the department

Working Conditions and Physical Effort

Stress Load: Regular exposure to stresses

Workload Fluctuation: The workload required to perform this job requires ability to adapt to change

Manual Skills: Some portions (10- 50%) of daily assignments involve application of manual skills requiring motor coordination in combination with finger dexterity, e.g., typing, handwriting, or machine operations

Physical Effort: Significant portions (more than 50%) of daily assignments involve prolonged standing, transporting material or equipment, or lifting, moving, or carrying heavy (over 30 pounds) materials for intermittent periods throughout the day

Physical Environment: Significant portions (more than 50%) of daily assignments involve exposure to dirt, odors, noise, or temperature / weather extremes.  Working surfaces may be un-level, slippery, or unstable

Work Schedule: Work regularly requires holiday and weekend assignments.  Schedule varies according to business demands and needs

Occupational Risks: Significant portions (more than 50%) of daily assignments involve occupational risk, such as cuts, burns, exposure to toxic chemicals, injuries from falls, or back injury sustained with assisting in moving, lifting, or positioning equipment or materials

Ergonomics Risks: Significant portions (more than 50%) of daily assignments involve ergonomic risk, such as regular repetitive tasks, forceful or prolonged exertions of the hands, vibration, cold temperatures, heavy lifting, pulling, pushing, or carrying of heavy objects, poor body mechanics, restrictive workstations, or awkward postures

Safety: Responsible for adhering to all safety policies and procedures of Suburban Inns

Required Travel: Position does not require travel to other Suburban Inns properties or client locations.  Work is completed on the property

Uniform and Appearance Guidelines    
Uniform: Uniform shirt and name tag provided.  Suburban Inns approved black slacks and close-toed shoes are the responsibility of the Team Member.

Appearance: All facial piercings must be approved by management. Gauges in ears are not allowed on anyone who’s primary job function is interacting with guests. Hair must  kept well-groomed. All tattoos that are not covered by a work uniform must be approved in writing by management. Any tattoo that is deemed offensive to co-workers, guests, vendors or others in the workplace based on racial, sexual, religious, ethnic, or other characteristics or attributes of a sensitive or legally protected nature are not permitted and must remain covered or concealed at all times. 

This policy will be administered by the position’s supervisor, without regard to race, religion, age, sex, national origin, disability, height, weight, genetics, familial status, veteran status, and other protected characteristics.  The Director of Operations has the authority to veto any decision made by the position’s supervisor

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