Become part of our family by applying now to any of our open positions! Working for Suburban Inns is more than just a job, we truly do value each of our Team Members as part of our family. Work/Life balance is extremely important to us. Because of this, we offer phenomenal benefits that are UN-MATCHED in the industry, such as:
Earned Time Off for ALL Team Members (full and part-time)
Food and Hotel discounts (based on franchise/location)
Health, Dental, Vision, and Life insurance available to eligible Team Members
100% pay for 10 weeks maternity leave, 2 weeks paternity leave to eligible Team Members
401k available to eligible Team Members
Suburban Inns also strives to help our Team Members grow. We do this by offering:
Manager-in-Training program for eligible Team Members (application/approval process required)
Online training and development courses
Certifications (TIPS, CPR, ServSafe, etc.)
Banquet Houseman - Embassy Suites Grand Rapids Downtown
Responsible for assisting in service, set up, and clean-up of all banquet functions while following local health department standards, Suburban Inns’ Core Values, and Hilton/Embassy Suites standards, as well as going above and beyond to ensure that guests are 100% satisfied.
Report to work in professionally appropriate attire, presented neat and clean
Greet all guests in a friendly, positive manner. Ask questions of guests and make personal connections to make them feel they are welcome and valued
Anticipate and meet the needs and expectations of our guests, then go one step further
Ensures that all banquet public space is maintained and presentable for the guests.
Ensures that all of the banquet space is clean and maintained including service corridors and areas, suites, and/or any area of the hotel where a banquet function is held.
Ensures public space/rooms set up is done according to event and Banquet Event Orders (chairs, cloths, equipment, etc.).
Responsible for organizing and maintaining storage areas.
Maintain organization and cleanliness of banquet equipment
Immediately responds to any potentially dangerous conditions, i.e, wet floor
Ensures cleanliness and maintenance of work areas.
Move/relocate furniture, equipment, supplies, etc.
Maintain security of equipment, keys, and supplies issued each day
Clean up venue after event ends and assist with inventory, food storage and other closeout tasks
Follow all Suburban Inns processes and Embassy Suites standards
Exhibit regular and recurrent attendance records
Other duties as requested by management
Minimum Knowledge: Requires ability to interpret / extract information and / or perform arithmetic functions. Good communication skills