Housekeeping Assistant - Embassy Suites
* Shifts: 1st
* Wage: $14/hour PLUS an additional $2.00/hour for all hours worked on weekends (Friday at 3:00 pm until Sunday at 11:59 pm)
* Position can be used as a paid internship
Benefits Include:
- Hotel and restaurant discounts
- Earned Paid Time Off for ALL Team Members
- Insurance (health, vision, dental, life) for full time Team Members
- Flexible schedules (dependent on position)
- 8 hours of paid volunteer time per year (must be accredited)
- Advancement opportunities
- 100% paid maternity/paternity or adoption leave for those who qualify for FMLA
- Employee Assistance Program (EAP) through Pine Rest (3 free counseling visits, online library, and access to legal, financial and elder care consultations)
Essential Functions:
- Report to work in uniform presented professionally, neat, and clean
- Greet all guests in a friendly, positive manner. Ask questions of guests and make personal connections to make them feel they are welcome and valued
- Anticipate and meet the needs and expectations of our guests, then go one step further
- Communicate regularly with the Supervisors to ensure they know of any linen shortages or laundry backups
- Stock and store clean linens in the appropriate areas of the laundry room and storage rooms
- Assist in removing linen and trash from guest rooms
- Remove all trash from hotel floor landings and take out to trash compactor regularly
- Take dirty linen to laundry and sort appropriately
- Run clean linen and supplies to storage on floors and housekeepers as needed
- Ensure that enough linen is available to start the next day’s housekeeping shift
- Keep the laundry room and storage rooms clean and stocked with all necessary supplies
- Report any maintenance issues to Supervisor
- Report all lost and found items to Supervisor
- Ensure that all standards set by Suburban Inns and Hilton are being followed at all times
- Deliver items to guest rooms as requested by the front desk
- Assist in cleaning of rooms as needed including making beds
- Assist with folding laundry as needed
- Keep all hallways, public areas and closets clean, neat and vacuumed
- Assist with quarterly linen inventory
- Assist with emptying carts
- Assist with stocking housekeeping carts
- Make beds as needed to assist housekeeping department
- Receive housekeeping orders and put away in appropriate places
- Perform janitorial duties as assigned by management
- Maintain a positive attitude throughout the shift, and keep Team Member morale high
- Follow all Suburban Inns Processes
- Exhibit regular and recurrent attendance records
- Other duties as requested by management
Position Requirements:
Minimum Knowledge: Requires ability to interpret / extract information and / or perform arithmetic functions. May require typing, basic computer knowledge, record keeping, or word processing. Good communication skills
Formal Education and Job-Related Experience: None
License, Registration, and/or Certification Required: None
Uniform and Appearance:
Uniform and Appearance Guidelines: Uniform shirt and name tag provided. Suburban Inns approved black slacks or Dockers (no yoga-style) and black, close-toed, non-slip shoes are the responsibility of the Team Member.
Appearance: Visible earrings are allowed in the ears only or must be covered throughout the course of the shift. Hair must be kept well-groomed. This policy will be administered by the position’s supervisor, without regard to race, religion, age, sex, national origin, disability, height, weight, genetics, familial status, veteran status, and other protected characteristics. The Director of Operations has the authority to veto any decision made by the position’s supervisor.
