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Breakfast Manager

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Benefits include:

  • Earned Time Off for ALL Team Members
  • Insurance (health, vision, dental, life) for full time Team Members
  • Paid FMLA for those who qualify
  • Paid holidays
  • Hotel discounts
  • 401k
  • Employee incentive programs


Position Summary
The Breakfast Bar Manager is responsible for the overall operation of the Hot on the House breakfast while following local health department, Suburban Inns’, and Hilton standards, as well as going above and beyond to ensure that guests are 100% satisfied.


Essential Functions

  • Report to work in uniform presented professionally, neat, and clean
  • Greet all guests in a friendly, positive manner. Ask questions of guests and make personal connections to make them feel they are welcome and valued
  • Anticipate and meet the needs and expectations of our guests, then go one step further
  • Interview, hire, train, and evaluate Breakfast Bar Attendants
  • Hold Team Members accountable to the standards of employment and job performance set by the Core Values of Suburban Inns and Hampton Inn. Discipline Team Members as needed, according to Suburban Inns’ policies
  • Schedule staff as needed based on hotel occupancies, while staying within the company budget. Monitor Team Member hours and ensure they are using company time wisely, and for company purposes only
  • Ensure the breakfast bar shifts are always covered, including weekends, holidays, call-ins, vacations, etc. making it fair for all Team Members and ensuring all job duties are covered (ordering, etc.)
  • Address Team Member issues and concerns in a timely, efficient, and professional manner. Communicate any and all concerns to the General Manager
  • Ensure that all standards set by the local health department, Suburban Inns, and Hilton are being followed at all times
  • Accurately forecast occupancies and place orders accordingly (i.e. food items, equipment, etc.), while staying within the company budget
  • Cover, date, and neatly store all leftover products that are reusable
  • Accountable for maintaining an inventory that correlates with the occupancy of the hotel. If levels are below par, get them back to where they should be before running out of the product
  • Put away deliveries as soon as they arrive using the first in, first out method. Verify that every item on the invoice is accounted for and stored properly with label and date
  • Ensure that all items on the breakfast bar are kept at adequate quantities to accommodate the volume of guests in house
  • Inspect shift ending clean up on a daily basis
  • Maintain a positive attitude throughout the shift, and keep Team Member morale high
  • Exhibit regular and recurrent attendance records
  • See breakfast bar attendant job description
  • Other duties as requested by management


Position Requirements

Minimum Knowledge

Requires ability to interpret / extract information and / or perform arithmetic functions. May require typing, basic computer knowledge, record keeping, or word processing. Good communication skills

Formal Education and Job-Related Experience

Breakfast bar experience preferred

License, Registration, and/or Certification Required

ServSafe or Certified Food Manager from the Ottawa County Health Department


External and Internal Personal Contact

Daily - Verbal, Written

Monthly - Participation in meetings

Teamwork and Collaboration
This job is part of a formal work team within the department


Working Conditions and Physical Effort

Stress Load: Regular exposure to stresses

Workload Fluctuation: The workload required to perform this job requires ability to adapt to change

Manual Skills: Some portions (10- 50%) of daily assignments involve application of manual skills requiring motor coordination in combination with finger dexterity, e.g., typing, handwriting, or machine operations

Physical Effort: Significant portions (more than 50%) of daily assignments involve prolonged standing, transporting material or equipment, or lifting, moving, or carrying heavy (over 30 pounds) materials for intermittent periods throughout the day

Physical Environment: Significant portions (more than 50%) of daily assignments involve exposure to dirt, odors, noise, or temperature / weather extremes. Working surfaces may be un-level, slippery, or unstable

Work Schedule: Work regularly requires holiday and weekend assignments. Schedule varies according to business demands and needs

Occupational Risks: Significant portions (more than 50%) of daily assignments involve occupational risk, such as cuts, burns, exposure to toxic chemicals, injuries from falls, or back injury sustained with assisting in moving, lifting, or positioning equipment or materials

Ergonomics Risks: Significant portions (more than 50%) of daily assignments involve ergonomic risk, such as regular repetitive tasks, forceful or prolonged exertions of the hands, vibration, cold temperatures, heavy lifting, pulling, pushing, or carrying of heavy objects, poor body mechanics, restrictive workstations, or awkward postures

Safety: Responsible for adhering to all safety policies and procedures of Suburban Inns

Required Travel: Position does not require travel to other Suburban Inns properties or client locations. There will be an occasion where travel is required to the local grocery store for supplies. Work is completed on the property.


Uniform and Appearance Guidelines

Uniform:  Uniform shirt and name tag provided.  Close-toed shoes are the responsibility of the Team Member.

Appearance:  All facial piercings must be approved by management. Gauges in ears are not allowed on anyone who’s primary job function is interacting with guests.  Hair must be of a natural color, and kept well-groomed. All tattoos that are not covered by a work uniform must be approved in writing by management. Any tattoo that is deemed offensive to co-workers, guests, vendors or others in the workplace based on racial, sexual, religious, ethnic, or other characteristics or attributes of a sensitive or legally protected nature are not permitted and must remain covered or concealed at all times. This policy will be administered by the position’s supervisor, without regard to race, religion, age, sex, national origin, disability, height, weight, genetics, familial status, veteran status, and other protected characteristics.  The Vice President of Hotel Operations has the authority to veto any decision made by the position’s supervisor 

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