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Maintenance Technician


Position Summary

Responsible for maintaining property grounds, public areas, and the hotel guest rooms, while following Suburban

Inns’ Core Values and Hilton standards, as well as going above and beyond to ensure that guests are 100%



Essential Functions

  • Report to work in uniform presented professionally, neat, and clean
  • Greet all guests in a friendly, positive manner.  Ask questions of guests and make personal connections to make them feel they are welcome and valued
  • Anticipate and meet the needs and expectations of our guests, then go one step further
  • Participate in daily huddles
  • Perform painting/touch up painting
  • Patch and/or repair damaged drywall
  • Complete minor electrical replacement and repair
  • Assist in ensuring all Embassy Suites Quality Assurance Requirements are met.
  • Repair or service heating, ventilating, and air conditioning (HVAC) systems to improve efficiency, such as changing filters, cleaning ducts, or refilling non-toxic refrigerants
  • Install, connect, or adjust thermostats, humidistats, or timers as directed by the Chief Engineer
  • Ensure the proper preventative maintenance requirements are established and met.
  • Inspect and test systems to verify system compliance with plans and specifications or to detect and locate malfunctions
  • Record and report time, materials, faults, deficiencies, or other unusual occurrences on work orders to establish trends and prevent reoccurrences.
  • Learn and become proficient with the hotel building management system and adjust system controls to settings recommended by manufacturer to balance system for maximum energy efficiency
  • Perform preventive or general maintenance procedures, such as cleaning, power-washing, or vacuuming equipment, oiling parts, or changing filters
  • Use Quore to record maintenance issues, with up to date documentation on what has to be done, as well as
  • what has been done to correct the issues.
  • Perform daily water checks on swimming pool/spa and filtering system in accordance with established state and local requirements. Assist in submitting monthly water samples to the health department.
  • Assist in maintaining the security of the property by maintaining master keys, and making sure all equipment is functioning properly (i.e. security cameras, door locks, etc.)
  • Perform property walk-arounds as needed throughout the shift, and address all issues encountered.  All trash, used towels, room service trays, etc. must be picked up.  Keep eyes open for any and all safety and security issues.  Report any problems that need to be corrected to the appropriate department or Chief Engineer
  • Multi-task as necessary.  Must be able to jump from one project to the next (prioritize) without neglecting to follow through on the original task
  • Maintain an on-going energy management program for the property’s HVAC and lighting systems
  • Assist in checking fire protection systems for proper operation and training personnel in their use
  • Assist in maintaining all aspects of internal plants and greenery and exterior landscaping
  • Participate in property (hotel and restaurant) on-going preventative maintenance program
  • Drive company vehicles and/or operate heavy machinery such as lawn care and snow removal equipment
  • Maintain open lines of communication between all departments within the hotel
  • Exhibit regular and recurrent attendance records
  • Other duties as requested by management


Position Requirements

Minimum Knowledge:       Requires ability to interpret / extract information and / or perform building repair/upkeep functions.  May require typing, record keeping, or word processing.  Good communication skills

Formal Education and Job-Related Experience:       This position requires a minimum formal education of a high school diploma or relevant job-related experience. Two years job-related experience preferred.


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