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Barback - Big E's Sports Grill Holland

Employment with Suburban Inns is more than just a job…..

Benefits Include:

  • Earned Time Off for ALL Team Members
  • Insurance (health, vision, dental, life) for full time Team Members
  • Paid holidays
  • Paid FMLA for those who qualify
  • Hotel discounts
  • Flexible hours (dependent on position)
  • Employee incentive programs

Position Summary:

Responsible for assisting the bartender with any prep-work, stocking, running, cleaning, and serving of guests.  Must be able to converse with all types of guests. Alcoholic beverage service must be done responsibly and according to the law, while following local health department standards, Suburban Inns’ Core Values and standards, as well as going above and beyond to ensure that guests are 100% satisfied.

Essential Functions:

  • Report to work in professionally appropriate attire, presented neat and clean
  • Greet all guests in a friendly, positive manner.  Ask questions of guests and make personal connections to make them feel they are welcome and valued
  • Anticipate and meet the needs and expectations of our guests, then go one step further
  • Ensure all guests have proper ID, are over 21 years of age, and that drinks are not served to intoxicated patrons
  • Inspect bar prior to shift for adequate supplies
  • Stock glasses, liquors, beers, and wines
  • Refill garnishes and mixes
  • Wash glasses at the bar
  • Change kegs
  • Help prepare drinks at the service bar
  • Assist the bartender with any job related tasks requested by them
  • Restock bar at the end of the night
  • Advise supervisor of any complaints as soon as possible, but also follow the One More Step guidelines by taking charge of the issue and offering solutions
  • Request supplies as needed
  • Maintain sanitizer log
  • Help with closing procedures of the bar
  • Assist with monthly cleaning and routine maintenance of bar equipment
  • Attend required employee meetings
  • Exhibit regular and recurrent attendance records
  • Other duties as requested by management

Minimum Knowledge :  Requires ability to interpret / extract information and / or perform arithmetic functions. Good communication skills

Formal Education and Job-Related Experience    TIPS Certification

External and Internal Personal Contact:

Communications:         Daily- Verbal &Written        Weekly- Participation in meetings

Teamwork and Collaboration:   This job is part of a formal work team within the department 

Working Conditions and Physical Effort:

Stress Load:  Regular exposure to stresses

Workload Fluctuation: The workload required to perform this job requires ability to adapt to change

Manual Skills:  Some portions (10 – 50%) of daily assignments involve application of manual skills requiring motor coordination in combination with finger dexterity, e.g., typing, handwriting, or machine operations

Physical Effort:  Significant portions (more than 50%) of daily assignments involve prolonged standing, transporting material or equipment, or lifting, moving, or carrying heavy (over 30 pounds) materials for intermittent periods throughout the day

Physical Environment:  Significant portions (more than 50%) of daily assignments involve exposure to dirt, odors, noise, or temperature / weather extremes.  Working surfaces may be un-level, slippery, or unstable

Work Schedule:  Work regularly requires or varies between day, evening, night, holiday, or weekend assignments.  Schedule varies according to business demands and needs

Occupational Risks:  Significant portions (more than 50%) of daily assignments involve occupational risk, such as cuts, burns, exposure to toxic chemicals, injuries from falls, or back injury sustained with assisting in moving, lifting, or positioning equipment or materials

Ergonomics Risks:  Significant portions (more than 50%) of daily assignments involve ergonomic risk, such as regular repetitive tasks, forceful or prolonged exertions of the hands, vibration, cold temperatures, and heavy lifting, pulling, pushing, or carrying of heavy objects, poor body mechanics, restrictive workstations, or awkward postures

Safety:  Responsible for adhering to all safety policies and procedures of Suburban Inns

Required Travel:  Position does not require travel to other Suburban Inns’ properties or client locations.  Work is completed on the property

Uniform and Appearance Guidelines:

Uniform and Appearance Guidelines:   Uniform shirt and name tag provided.  Suburban Inns approved black slacks or Dockers (no yoga-style) and black, close-toed, non-slip shoes are the responsibility of the Team Member. 

Appearance:         Visible earrings are allowed in the ears only, or must be covered throughout the course of the shift.  Hair must be of a natural color, and kept well-groomed.  This policy will be administered by the position’s supervisor, without regard to race, religion, age, sex, national origin, disability, height, weight, genetics, familial status, veteran status, and other protected characteristics.  The Director of Operations has the authority to veto any decision made by the position’s supervisor

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