Breakfast Host-Embassy Suites Downtown

Grand Rapids, MI
Part Time
Embassy Suites Grand Rapids Downtown
Student (High School)

 

Embassy Suites is a fast-paced, high-energy workplace, with endless opportunities for advancement.  Come join the best team in the Hospitality Industry! 

*Shift: First- weekends required

* Wage: Up to $15/hr.-based on experience

Benefits Include:

  • Hotel and restaurant discounts
  • Earned Paid Time Off for ALL Team Members
  • Insurance (health, vision, dental, life) for full time Team Members
  • Flexible schedules (dependent on position)
  • Holiday Pay
  • 8 hours of paid volunteer time per year (must be accredited)
  • Advancement opportunities
  • 100% paid maternity/paternity or adoption leave for those who qualify for FMLA
  • Employee Assistance Program (EAP) through Pine Rest (3 free counseling visits, online library, and access to legal, financial and elder care consultations)

Position Summary:

The Breakfast Host is responsible for the preparation and service of the Cook-to-Order and buffet Breakfast according to local health department, Suburban Inns’, and Hilton/Embassy Suites standards, as well as going above and beyond to ensure that guests are 100% satisfied.

Essential Functions:

  • Report to work in uniform presented professionally, neat, and clean
  • Greet all guests in a friendly, positive manner.  Ask questions of guests and make personal connections to make them feel they are welcome and valued
  • Responsible for verifying guest’s amenity cards for breakfast service
  • Coordination of guest flow through the breakfast area
  • Anticipate and meet the needs and expectations of our guests, then go one step further
  • Maintain the breakfast bar in an attractive, organized, and clean presentation while following brand standards and health codes
  • Clear, clean, and sanitize tables and chairs as they are vacated
  • Wash and sanitize serving equipment, and return it to storage at breakfast closing
  • Remove trash, vacuum/sweep/mop entire breakfast area, wash windows, etc.
  • Prep food and stock areas for the next day according to hotel occupancies
  • Put away deliveries as soon as they arrive using the first in, first out method. Verify that every item on the invoice is accounted for and stored properly with label and date
  • Follow all Suburban Inns Processes
  • Other duties as requested by management

Position Requirements:

Minimum Knowledge:  Requires ability to interpret / extract information and / or perform arithmetic functions.  May require typing, basic computer knowledge, record keeping, or word processing.  Good communication skills

Formal Education and Job-Related ExperienceFood and beverage service experience preferred

License, Training, and/or Certification Required:  None

External and Internal Personal Contact:

Communications: Daily-Verbal & Written, Monthly-Participation in meetings                            

Teamwork and Collaboration:  This job is part of a formal work team within the department 

Working Conditions and Physical Effort:

Stress Load:  Regular exposure to stresses

Workload Fluctuation:  The workload required to perform this job requires ability to adapt to change

Manual Skills:  Some portions (10-50%) of daily assignments involve application of manual skills requiring motor coordination in combination with finger dexterity, e.g., typing, handwriting, or machine operations

Physical Effort:  Significant portions (more than 50%) of daily assignments involve prolonged standing, transporting material or equipment, or lifting, moving, or carrying heavy (over 30 pounds) materials for intermittent periods throughout the day

Physical Environment:  Significant portions (more than 50%) of daily assignments involve exposure to dirt, odors, noise, or temperature / weather extremes.  Working surfaces may be un-level, slippery, or unstable

Work Schedule:  Work regularly requires or varies between day, evening, night, holiday, or weekend assignments.  Schedule varies according to business demands and needs

Occupational Risks:  Significant portions (more than 50%) of daily assignments involve occupational risk, such as cuts, burns, exposure to toxic chemicals, injuries from falls, or back injury sustained with assisting in moving, lifting, or positioning equipment or materials

Ergonomics Risks:  Significant portions (more than 50%) of daily assignments involve ergonomic risk, such as regular repetitive tasks, forceful or prolonged exertions of the hands, vibration, cold temperatures, heavy lifting, pulling, pushing, or carrying of heavy objects, poor body mechanics, restrictive workstations, or awkward postures

Safety:  Responsible for adhering to all safety policies and procedures of Suburban Inns

Required Travel:  Position does not require travel to other Suburban Inns properties or client locations.  Work is completed on the property

 

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