Server - Big E's Sports Grill, Holland

Holland, MI
Part Time to Full Time
Big E's Sports Grill Holland
Entry Level

Big E’s is a fast-paced, high-energy workplace. The opportunities for advancement are endless!

Server:

Kick-start your career in the Hospitality Industry and become a Server. This is a great opportunity to get first-hand experience and knowledge of the latest food and bar operations in 2022!

Starting wage is $3.87 plus Pool Tips

 

Benefits Include:

  • Hotel and restaurant discounts
  • Earned Paid Time Off for ALL Team Members
  • Insurance (health, vision, dental, life) for full time Team Members
  • Flexible schedules (dependent on position)
  • Holiday Pay
  • 8 hours of paid volunteer time per year (must be accredited)
  • Advancement opportunities
  • 100% paid maternity/paternity or adoption leave for those who qualify for FMLA
  • Employee Assistance Program (EAP) through Pine Rest (3 free counseling visits, online library, and access to legal, financial and elder care consultations)

 

Position Summary:

Responsible for providing food and beverage service to all guests, while following local health department standards, Suburban Inns’ Core Values, as well as going above and beyond to ensure that guests are 100% satisfied.

Essential Functions:

  • Report to work in professionally appropriate attire, presented neat and clean
  • Greet all guests in a friendly, positive manner. Ask questions of guests and make personal connections to make them feel they are welcome and valued
  • Anticipate and meet the needs and expectations of our guests, then go one step further
  • Check section assignment
  • Inspect section prior to lunch/dinner rush (wipe tables, clean window sills, clean table bases, wipe chairs, clean and fill salt & pepper shakers, clean floor)
  • Roll lunch/dinner silverware (knife, fork)
  • Take room service orders and deliver them to guests
  • Obtain orders from guests ensuring accuracy
  • Ensure all guests have proper ID, are over 21 years of age, and that drinks are not served to intoxicated patrons
  • Verify accuracy of the bill, and present to the guest
  • Handle all cash and credit card charges as prescribed by standard operating procedures
  • Advise supervisor of any complaints as soon as possible, but also follow the One More Step guidelines by taking charge of the issue and offering solutions
  • Complete assigned shift duties
  • Pre-bus tables
  • Run food and help others when able
  • Provide pool service to guests in pool area
  • Complete closing shift work
  • Exhibit regular and recurrent attendance records
  • Other duties as requested by management

Working Conditions and Physical Effort:

Stress Load: Regular exposure to stresses

Workload Fluctuation: The workload required to perform this job requires ability to adapt to change

Manual Skills: Some portions (10 – 50%) of daily assignments involve application of manual skills requiring motor coordination in combination with finger dexterity, e.g., typing, handwriting, or machine operations

Physical Effort: Significant portions (more than 50%) of daily assignments involve prolonged standing, transporting material or equipment, or lifting, moving, or carrying heavy (over 30 pounds) materials for intermittent periods throughout the day

Physical Environment: Significant portions (more than 50%) of daily assignments involve exposure to dirt, odors, noise, or temperature/weather extremes. Working surfaces may be un-level, slippery, or unstable

Work Schedule: Work regularly requires or varies between day, evening, night, holiday, or weekend assignments.  Schedule varies according to business demands and needs

Occupational Risks: Significant portions (more than 50%) of daily assignments involve occupational risk, such as cuts, burns, exposure to toxic chemicals, injuries from falls, or back injury sustained with assisting in moving, lifting, or positioning equipment or materials

Ergonomics Risks: Significant portions (more than 50%) of daily assignments involve ergonomic risk, such as regular repetitive tasks, forceful or prolonged exertions of the hands, vibration, cold temperatures, heavy lifting, pulling, pushing, or carrying of heavy objects, poor body mechanics, restrictive workstations, or awkward postures

Share

Apply for this position

Required*
Apply with Indeed
We've received your resume. Click here to update it.
Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file