View Our Website View All Jobs

Server's Assistant - Big E's Sports Grill Grand Rapids Downtown

Position Summary

Responsible for providing a warm welcome and a thank you to all guests, as well as coordinating the flow of the guests throughout the sections of the restaurant in an organized and timely fashion while following Suburban Inns/Big E’s and local health department standards, as well as going above and beyond to ensure that guests are 100% satisfied.

 

Essential Functions

  • Report to work in uniform, presented neat and clean
  • Greet all guests in a friendly, positive manner.  Ask questions of guests and make personal connections to make them feel they are welcome and valued
  • Anticipate and meet the needs and expectations of our guests, then go one step further
  • Attend Embassy Suites Make a Difference culture onboarding and follow Hilton standards
  • Welcome each guest as they enter, and thank them as they leave, holding the door as often as possible
  • Seat guests at suitable tables for their needs and according to rotation so that servers receive an appropriate number of tables
  • Pre-bus, clear tables, and wipe them down
  • Execute in-room dining delivery as requested
  • Wipe down menus
  • Check to make sure restrooms are presentable, stock/clean as needed
  • Wipe down booster seats and high chairs
  • Clean front doors and restaurant windows
  • Make sure that host stand is always stocked (crayons, kid menus, reservation forms, etc.)
  • Run food and beverage when necessary
  • Clean and set tables when necessary
  • Wipe down all games
  • Sweep and mop lobby at beginning and end of shift
  • Ensure the entrance to the restaurant is clean
  • Follow all Suburban Inns Processes
  • Exhibit regular and recurrent attendance records
  • Other duties as requested by management

 

Position Requirements:

Minimum Knowledge:   Requires ability to interpret / extract information and / or perform arithmetic functions.  Good communication skills

Formal Education and Job-Related Experience: None

License, Registration, and/or Certification Required: None

 

Read More

Apply for this position

Required*
Apply with Indeed
Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file