Dual Facility Chief Engineer/ Maintenance

Holland, MI
Full Time
Suburban Inns
Entry Level

Dual Facility Chief Engineer:

Competitive compensation

Benefits Include:

  •  Hotel and restaurant discounts
  • Earned Paid Time Off for ALL Team Members
  • Insurance (health, vision, dental, life) for full time Team Members
  • Flexible schedules (dependent on position)
  • Holiday Pay
  • 8 hours of paid volunteer time per year (must be accredited)
  • Advancement opportunities
  • 100% paid maternity/paternity or adoption leave for those who qualify for FMLA
  • Employee Assistance Program (EAP) through Pine Rest (3 free counseling visits, online library, and access to legal, financial and elder care consultations)

Position Summary
Responsible for the overall operations of the maintenance department while following Suburban Inns’ Core Values and Hilton and IHG standards, as well as going above and beyond to ensure that guests are 100% satisfied. Oversees all mechanical areas of the Hampton Inn and Holiday Inn Express, restaurant, and grounds to keep the hotels functioning at top efficiency.

Essential Functions

  • Report to work in uniform presented professionally, neat, and clean
  • Greet all guests in a friendly, positive manner. Ask questions of guests and make personal connections make them feel they are welcome and valued
  • Anticipate and meet the needs and expectations of our guests, then go one step further
  • Schedule time evenly between both properties. Coordinate repairs so that none interfere with one another.
  • Work all shifts throughout the month in order to work with all team members (weekday, weekend,1 st, and 2nd)
  • Cover call-ins as needed
  • Be available for emergencies. Will be on call unless scheduled otherwise.
  • Partake in daily shift meetings with team to go over upcoming events, delegation of tasks, etc.
  • Repair or service heating, ventilating, and air conditioning (HVAC) systems to improve efficiency, such as by changing filters, cleaning ducts, or refilling non-toxic refrigerants for both properties.
  • Install, connect, or adjust thermostats, humidistats, or timers in both properties.
  • Connect heating or air conditioning equipment to fuel, water, or refrigerant source to form complete circuit for both properties.
  • Study blueprints, design specifications, or manufacturers' recommendations to ascertain the configuration of heating or cooling equipment components and to ensure the proper installation of components for both properties.
  • Lay out and connect electrical wiring between controls and equipment, according to wiring diagrams, using electrician's hand tools for both properties.
  • Inspect and test systems to verify system compliance with plans and specifications or to detect and locate malfunctions for both properties.
  • Record and report time, materials, faults, deficiencies, or other unusual occurrences on work orders for both properties.
  • Install and test automatic, programmable, or wireless thermostats to minimize energy usage for heating or cooling for both properties.
  • Adjust system controls to settings recommended by manufacturer to balance system for both properties.
  • Recommend, develop, or perform preventive or general maintenance procedures, such as cleaning, power-washing, or vacuuming equipment, oiling parts, or changing filters for both properties.
  • Assemble, position, and mount heating or cooling equipment, following blueprints or manufacturer's specifications for both properties.
  • Hire, train, and supervise maintenance Team Members for both properties.
  • Assist as needed in safety training for all property team members including Fire Safety and Extinguisher Training, as well as Alarm Panel Training and lockout/tag out.
  • Develop new skills for the Team Members to utilize.
  • Review Team Member productivity for both properties including all monthly PMs tasks and a quarter of all room PMs.
  • Schedule hours of work for department staff for both properties.
  • Establish a list of parts suppliers and order items needed for maintenance, completion of work orders, and general department supplies for both properties while staying within company budget, and preventing unnecessary downtime of equipment or loss of revenue. Seek approval from GM or AGM on any big-ticket items needed.
  • Keeping property inventories separated per property.
  • Use Quore to keep a record of all maintenance issues, with up to date documentation on what has to be done, as well as what has been done to correct the issues for both properties.
  • Complete every monthly Quore PM item at least once a year.
  • Oversee daily water checks on swimming pool/spa and filtering system for positive health protection for both properties.
  • Control the security of the property by maintaining master keys, and making sure all equipment is functioning properly (i.e. security cameras, door locks, etc.) for both properties.
  • HVAC cleaning and repair for both properties.
  • Perform property walk-arounds as needed throughout the shift, and address all issues encountered. All trash, used towels, room service trays, etc. must be picked up. Keep eyes open for any and all safety and security issues. Report any problems that need to be corrected to the appropriate department or General Manager
  • Walk arounds completed weekly for each property with property management.
  • Coordinate facility(s) repairs between all staff members (front desk, laundry, kitchen, etc.), as well as ensuring guest requests and comfort are first priority
  • Multi-task as necessary. Must be able to jump from one project to the next (prioritize) without neglecting to follow through on the original task
  • Maintain copies of items that need to be on file at all times, such as county and state mandated pool and spa records, boiler records and certificates, elevator certificates, etc. for both properties.
  • Maintain an on-going energy management program for the property’s HVAC and lighting systems for both properties.
  • Update Safety Data Sheets (SDS) for both properties as often as needed
  • Oversee both property’s on-going preventative maintenance program
    • Ensure that all preventative maintenance tasks are completed during the designated time period
    • Monitor and review that all completed preventative maintenance is done to Suburban Inns standards
    • Assist with completing preventative maintenance tasks as needed
  • Update property preventative maintenance programs as new equipment is updated or added.
  • Audit property preventative maintenance programs yearly to ensure they are up to date
  • Assist in checking fire protection systems for both properties for proper operation and training personnel in their use
  • Maintain and oversee all aspects of ground beautification on both properties.
  • Manage the property (hotel and restaurant) on-going preventative maintenance/IHG Way of Preventative Maintenance program
  • Coordinate necessary contracted work with outside contractors for any repairs that cannot first be taken care of by any Team Member within Suburban Inns for both properties. Approval of hiring outside contractors must be gained by the General Manager
  • Drive company vehicles and/or operate heavy machinery such as lawn care and snow removal equipment
  • Maintain open lines of communication between all departments within the hotels
  • Attend Manager’s Meetings for both properties.
  • Exhibit regular and recurrent attendance records for both properties
  • Follow all Suburban Inns Processes
  • See Maintenance Team Member job descriptions for both properties.
  • Other duties as requested by management

Position Requirements
Minimum Knowledge: Requires ability to interpret / extract information and / or perform building repair/upkeep
functions. May require typing, record keeping, or word processing. Good communication skills

Formal Education and Job-Related Experience: This position requires a minimum formal education of a high
school diploma and a minimum of two years job-related experience

License, Registration, and/or Certification Required: Excellent driving record

External and Internal Personal Contact


Daily: Verbal & Written
Weekly: Participation in meetings

Teamwork and Collaboration: This job is part of a formal work team within the department

Working Conditions and Physical Effort

Stress Load: Regular exposure to stresses

Workload Fluctuation: The workload required to perform this job requires ability to adapt to change
Manual Skills Some portions (10 – 50%) of daily assignments involve application of manual skills requiring motor
coordination in combination with finger dexterity, e.g., typing, handwriting, or machine operations

Physical Effort: Significant portions (more than 50%) of daily assignments involve prolonged standing, transporting material or equipment, or lifting, moving, or carrying heavy (over 30 pounds) materials for intermittent periods throughout the day

Physical Environment: Significant portions (more than 50%) of daily assignments involve exposure to dirt, odors, noise, or temperature / weather extremes. Working surfaces may be un-level, slippery, or unstable

Work Schedule: Work regularly requires or varies between day, evening, night, holiday, or weekend assignments. Schedule varies according to business demands and needs

Occupational Risks: Significant portions (more than 50%) of daily assignments involve occupational risk, such
as cuts, burns, exposure to toxic chemicals, injuries from falls, or back injury sustained with assisting in moving,
lifting, or positioning equipment or materials

Ergonomics Risks: Significant portions (more than 50%) of daily assignments involve ergonomic risk, such as
regular repetitive tasks, forceful or prolonged exertions of the hands, vibration, cold temperatures, heavy lifting,
pulling, pushing, or carrying of heavy objects, poor body mechanics, restrictive workstations, or awkward postures

Safety: Responsible for adhering to all safety policies and procedures of Suburban Inns

Required Travel: Position will require travel to other Suburban Inns properties or client locations, as well as errand running. Reliable transportation is required.


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