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Breakfast Bar Attendant - Holiday Inn Express Grandville

Position Summary

The Breakfast Bar Attendant is responsible for the preparation and service of the Express Start breakfast according to local health department, Suburban Inns’, and IHG standards (Standards are available on line at IHGmerlin.com ), as well as going above and beyond to ensure that guests are 100% satisfied.

Benefits Include:

  • Earned Time Off for ALL Team Members
  • Insurance (health, vision, dental, life) for full time Team Members
  • Paid holidays
  • Paid FMLA for those who qualify
  • Hotel discounts
  • Flexible hours (dependent on position)
  • Employee incentive programs

Essential Functions

  • Report to work in uniform presented professionally, neat, and clean
  • Greet all guests in a friendly, positive manner. Ask questions of guests and make personal connections to make them feel they are welcome and valued
  • Anticipate and meet the needs and expectations of our guests, then go one step further
  • Maintain the breakfast bar in an attractive, organized, and clean presentation while following brand standards and health codes
  • Prepare all hot items according to directions
  • Ensure that all items on the breakfast bar are kept at adequate quantities to accommodate the volume of guests in house using the first in, first out method for restocking
  • Ensure that all food items on the breakfast bar are taken down within 30 minutes of breakfast closing time
  • Clear, clean, and sanitize tables and chairs as they are vacated
  • Wash and sanitize serving equipment, and return it to storage at breakfast closing
  • Remove trash, vacuum/sweep/mop entire breakfast area, clean public restrooms, wash windows, etc.
  • Prep food for the next day according to hotel occupancies
  • Put away deliveries as soon as they arrive using the first in, first out method.
  • Verify that every item on the invoice is accounted for and stored properly with label and date
  • Exhibit regular and recurrent attendance records
  • Other duties as requested by management

Position Requirements

Minimum Knowledge Requires ability to interpret / extract information and / or perform arithmetic functions. May require typing, basic computer knowledge, record keeping, or word processing. Good communication skills

External and Internal Personal Contact

Communications

Daily: Verbal and written

Monthly: Participation in meetings

Teamwork and Collaboration

This job is part of a formal work team within the department 

​Working Conditions and Physical Effort

Stress Load

Regular exposure to stresses Workload Fluctuation The workload required to perform this job requires the ability to adapt to change

Manual Skills

Some portions (10- 50%) of daily assignments involve application of manual skills requiring motor coordination in combination with finger dexterity, e.g., typing, handwriting, or machine operations

Physical Effort

Significant portions (more than 50%) of daily assignments involve prolonged standing, transporting material or equipment, or lifting, moving, or carrying heavy (over 30 pounds) materials for intermittent periods throughout the day

Physical Environment

Significant portions (more than 50%) of daily assignments involve exposure to dirt, odors, noise, or temperature / weather extremes. Working surfaces may be un-level, slippery, or unstable

Work Schedule

Work regularly requires holiday and weekend assignments. Schedule varies according to business demands and needs

Occupational Risks

Significant portions (more than 50%) of daily assignments involve occupational risk, such as cuts, burns, exposure to toxic chemicals, injuries from falls, or back injury sustained with assisting in moving, lifting, or positioning equipment or materials

Ergonomics Risks

Significant portions (more than 50%) of daily assignments involve ergonomic risk, such as regular repetitive tasks, forceful or prolonged exertions of the hands, vibration, cold temperatures, heavy lifting, pulling, pushing, or carrying of heavy objects, poor body mechanics, restrictive workstations, or awkward postures

Safety

Responsible for adhering to all safety policies and procedures of Suburban Inns

Required Travel

Position does not require travel to other Suburban Inns properties. Work is completed on the property

Uniform and Appearance Guidelines

Uniform

 Uniform shirt and name tag provided. Suburban Inns approved slacks/skirt and close-toed shoes are the responsibility of the Team Member.

Appearance

All tattoos that are not covered by a work uniform must be approved in writing by management. Any tattoo that is deemed offensive to co-workers, guests, vendors or others in the workplace based on racial, sexual, religious, ethnic, or other characteristics or attributes of a sensitive or legally protected nature are not permitted and must remain covered or concealed at all times. 

Piercings- All facial piercings must be approved by management. Gauges in ears are not allowed on anyone who’s primary job function is interacting with guests. 

This policy will be administered by the position’s supervisor, without regard to race, religion, age, sex, national origin, disability, height, weight, genetics, familial status, veteran status, and other protected characteristics.  The Director of Operations has the authority to veto any decision made by the position’s supervisor

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