Responsible for assisting the Executive Housekeeper with the overall operations of the housekeeping and laundry departments according to Suburban Inns’ Core Values and Marriott standards (Standards are available online at Marriott Global Source), as well as going above and beyond to ensure that guests are 100% satisfied. Also must take charge when the Executive Housekeeper is not available.
Minimum Knowledge: Requires ability to interpret / extract information and / or perform arithmetic functions. May require typing, basic computer knowledge, record keeping, or word processing. Good communication skills
Formal Education and Job-Related Experience: This position requires a minimum of six months job-related experience
External and Internal Personal Contact:
Communications: Daily-Verbal & Written
Weekly-Participation in meetings
Teamwork and Collaboration: This job is part of a formal work team within the department.
Working Conditions and Physical Effort:
Stress Load: Regular exposure to stresses
Workload Fluctuation: The workload required to perform this job requires ability to adapt to change
Manual Skills: Significant portions (more than 50%) of daily assignments involve application of manual skills requiring motor coordination in combination with finger dexterity, e.g., typing, handwriting, or machine operations
Physical Effort: Significant portions (more than 50%) of daily assignments involve prolonged standing, transporting material or equipment, or lifting, moving, or carrying heavy (over 30 pounds) materials for intermittent periods throughout the day
Physical Environment: Some portions (more than 50%) of daily assignments involve exposure to dirt, odors, noise, or temperature / weather extremes. Working surfaces may be un-level, slippery, or unstable
Work Schedule: Work regularly requires or varies between day, evening, night, holiday, or weekend assignments. Schedule varies according to business demands and needs
Occupational Risks: Some portions (more than 50%) of daily assignments involve occupational risk, such as cuts, burns, exposure to toxic chemicals, injuries from falls, or back injury sustained with assisting in moving, lifting, or positioning equipment or materials
Ergonomics Risks: Some portions (more than 50%) of daily assignments involve ergonomic risk, such as regular repetitive tasks, forceful or prolonged exertions of the hands, vibration, cold temperatures, heavy lifting, pulling, pushing, or carrying of heavy objects, poor body mechanics, restrictive workstations, or awkward postures
Safety: Responsible for adhering to all safety policies and procedures of Suburban Inns
Required Travel: Position does not require travel to other Suburban Inns properties or client locations. Work is completed on the property
Uniform and Appearance Guidelines:
Uniform: Uniform and name tag provided. Close-toed shoes are the responsibility of the Team Member.
Appearance: Visible earrings are allowed in the ears only, or must be covered throughout the course of the shift. Hair must be of a natural color, and kept well-groomed. This policy will be administered by the position’s supervisor, without regard to race, religion, age, sex, national origin, disability, height, weight, genetics, familial status, veteran status, and other protected characteristics. The Director of Operations has the authority to veto any decision made by the position’s supervisor.